Legal

Privacy Policy

Read the privacy policy of Mobilise to understand how we collect, use, and protect your personal data when you interact with our ERP, CMMS, IFMS, IoT, and HRMS solutions.

Privacy Policy of System Operated and powered by Mobilise using online portal and Mobile Applications

MOBILISE APP LAB LIMITED operates the website and the mobile App (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Mobile Apps managed with the help of Privacy Policies. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to : Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.

When you first visit this website we ask for your permission before placing any cookie that is not strictly necessary. Analytics and marketing cookies are switched off by default and are only set after you accept the relevant category. If you decline, we do not load the corresponding scripts at all.

You can change or withdraw your choice at any time using the Cookie Settings link in the footer of every page. Withdrawing analytics or marketing consent deletes the associated cookies already stored on your device and reloads the page, so any script loaded under your earlier choice is removed rather than merely asked to stop. Your choice is remembered in a first-party cookie for six months, after which we ask again. We also ask again if we change what the categories cover.

Separately, your browser lets you block or delete cookies for any site. Note that blocking strictly necessary cookies may stop parts of this website, including our enquiry forms, from working.

Categories we use

Category	Purpose	Providers	Cookies & duration
Strictly necessary Always active	Delivering pages securely, protecting our enquiry forms from automated abuse, and remembering your cookie choice.	Mobilise (first party); Cloudflare Turnstile	`cc_cookie` — 6 months Turnstile stores no cookie
Analytics Optional	Understanding which pages, products and industries visitors use, so we can improve them. Reported in aggregate; we do not use these cookies to identify you personally.	Google Analytics 4, via Google Tag Manager	`_ga`, `_ga_*` — 2 years `_gid` — 24 hours
Marketing Optional	Measuring which campaigns produce genuine enquiries, and making advertising on other platforms more relevant.	Google Ads and Meta Pixel (not currently active — see below)	`_gcl_*` — 90 days `_fbp`, `_fbc` — 90 days
Functionality Optional	Remembering optional display and personalisation preferences between visits.	Mobilise (first party)	Up to 6 months

Cookie names and durations are set by the providers above and may change when they update their own services. Where a provider is marked as not currently active, the category exists so that your preference is recorded in advance; no such cookie is placed unless and until we enable that provider.

We use Google Tag Manager to load the tags described above. Google Tag Manager itself does not set analytics or advertising cookies, and we operate it in a mode that withholds analytics and advertising tags entirely until you consent.

Bot and spam protection (Cloudflare Turnstile)

Our forms are protected by Cloudflare Turnstile, a service provided by Cloudflare, Inc., which distinguishes genuine enquiries from automated submissions. It loads only on pages that contain a form. It is not cookie-based: in our configuration Turnstile stores no cookie on your device, and it is not used to recognise you across visits or across other websites.

To make that assessment, Turnstile processes technical information about the request as a third-party service acting on our behalf. This includes your IP address, characteristics of your browser and device such as the user-agent string and browser properties, and signals about how the page was interacted with. We do not receive that technical information ourselves: our server receives only a one-time token, which it sends to Cloudflare to be confirmed as valid or invalid.

We use Turnstile solely for security verification — confirming that a submission is genuine and protecting our forms from spam and abuse. It is not used for analytics, advertising, audience building, profiling or tracking you across sites. It is classified as strictly necessary because a form cannot be submitted without it, which is why it is not offered as an optional category. Cloudflare’s handling of this data is described in its Privacy Policy and its data protection resources.

Embedded videos on this website are served by YouTube in its no-cookie mode, which does not set tracking cookies unless you play the video.

Use of Data

Mobilise uses the collected data for various purposes:

To provide and maintain the Service.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer care and support.
To provide analysis or valuable information so that we can improve the Service.
To monitor the usage of the Service.
To detect, prevent and address technical issues.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Mobilise will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is secure. While we strive to use commercially acceptable means to protect your Personal Data, however we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Website Name: Mobilise
Website URL: https://mobilise.co.in
Entity Type: MOBILISE APP LAB LIMITED
Country & State: India, Haryana
Contact Email: contact@mobilise.co.in
Corporate Office: Plot No. 57, Sector 27C, Faridabad, Haryana 121003, India
Registered Office: Plot No. 62, B HSIIDC, Sector - 31, Faridabad, Haryana 121002 (INDIA)
Mobile Contacts: (+91) 9599194330
Contact via Web: https://mobilise.co.in/contact-us/